Frequently Asked Questions

We are a small team of 6 full time staff and 2 part time staff

Our head office is at 50 Parramatta Road, Stanmore, Sydney, NSW Australia.

We have a second office and two full time team members in Lisbon, Portugal.

Our Sydney office can be visited Monday to Wednesday between 8:30am and 4:00pm. Just give us a call should you wish to visit as we are generally not open to the public, but you can certainly visit us if we are provided a call in advance. 

We are open Monday to Thursday 8:30am to 4:00pm

Friday we get an early mark and operate from 8:30am to 3:00pm

You can ring our Sydney office on +61 2 9904 9225

• Within Australia: standard rates (calculated at checkout or a fixed fee)
• International: Flat rate of AUD $24.95
• FREE SHIPPING on all orders over AUD $99, Domestic and International

Yes! Simply upload your logo, artwork, or idea, and we'll turn it into a bespoke Kris Bee Bacon item. Whether you want to personalize an existing design or create something completely new, our team will help bring your vision to life.

We offer sizes across our standard and extended “King Bee” range—up to 8XL (4XL–8XL). You can request custom sizing for King Bee fits to suit your needs.

While exact turnaround times depend on the specifics of your order and where you're located, standard orders are usually processed and shipped promptly. Shipping is free worldwide for orders over AUD $99, with a flat international rate of AUD $24.95 for orders under that threshold. You'll receive order updates and tracking during fulfillment.

If you need assistance at any point—from custom design questions to order tracking or support—get in touch with the Kris Bee Bacon team via their Help Center or by emailing honey@krisbeebacon.com.