Shipping Policy
Free Shipping on all orders over AU$99.00
Free Shipping Worldwide
We offer free shipping on all orders over AUD $99, both within Australia and internationally.
Orders Under AUD $99
Within Australia: Standard shipping rates apply (calculated at checkout or fixed where applicable).
International Orders: A flat rate of AUD $24.95 applies.
Shipping Methods
Domestic orders are sent via Standard Post or Express Post.
International orders are shipped using reliable, trusted courier services.
Operating Hours
Mon–Thur 8:30–4:00 Fri 8:30–3:00 AEST
We process orders Monday–Thursday (8:00 AM–4:00 PM AEST, excluding public holidays). Orders placed after hours are handled the next business day and typically ship within 1–2 days. Tracking details are emailed once your order is on its way.
Note: During high-traffic periods, such as major promotions, we might experience slight delays. We appreciate your patience as our team works hard to send your goodies buzzing your way.
Shipping Method
Shipping Within Australia
| Shipping Method | Order Value | Cost |
|---|---|---|
| Standard Shipping | Orders under $98.99 | $11.99 |
| Standard Shipping | Orders over $99.00 | Free |
| Express Shipping | All Orders | $15.00 |
Metro Delivery
Delivery Times Within Australia
Shipping times may vary depending on your location and courier service. These estimates do not include the order processing time of 1-2 business days:
Metro Areas: Typically faster delivery.
Rural Areas: Allow extra time for delivery.
For exact delivery times, refer to Australia Post or your selected courier’s guidelines.
Shipping Method
Shipping – International
| Shipping Method | Order Value | Cost |
|---|---|---|
| Standard Shipping | Orders under $98.99 | AU$24.95 |
| Standard Shipping | Orders over $99.00 | Free |
International Shipping
Delivery Times International
All international orders, including New Zealand, are shipped through a trusted courier service. Tracking details will be provided, ensuring safe and timely delivery right to your door.
Orders may be subject to customs inspections, import duties, and taxes unique to your country.
Delivery times vary based on location and customs processing.
Taxes & Duties: Please be aware of the following for international orders:All applicable customs, import duties, taxes, and fees are the customer’s responsibility.These fees must be paid by the customer to clear customs. If you refuse to pay, the package will be returned to us, and you will be refunded the order cost minus any additional shipping charges incurred. Customs authorities require that we declare the value of your order on the package. Delays caused by customs are beyond our control. This is the most serious statement you will probably read on this entire site.